| Free | Premium | |
|---|---|---|
| Price | $0 / €0 / £0 | US $25 · EU €21.90 · UK £19.90 / mo |
| Device checks | 5 / mo | 250 / mo |
| Stations | Multiple (limits workspace-wide) | Multiple (limits workspace-wide) |
| History | 1 month | 6 months |
| IMEI blacklist | — | 55 / mo |
| Carrier lock | — | 1 / mo |
| Users & roles | — | Yes |
Start Free — 5 device checks/mo · Premium from $25 / €21.90 / £19.90
Carrier-lock lookups are expensive. Use the Premium sample on real buys, then add packs when you need more.
Two moments that matter: intake and post-repair QC
Pre-repair intake
Before you open the device, document what already fails. Capture functional issues (display, cameras, audio, sensors, controls, connectivity), pull device info and lock-related signals when available, and set expectations with the customer — quote from evidence, not guesswork.
Post-repair QC
After the job, run the same station workflow so the handoff isn’t “looks fine to me.” Consistent Instant Diagnostics + Mobile App Diagnostics mean every tech on every shift checks the same categories before the phone leaves the counter.
Both moments feed grading profiles, PDF reports/labels, and device history reports in your workspace.
Feature map for the repair bench
Instant Diagnostics — iOS & Android
Internal plus interactive diagnostics — the same checks on every shift.
Mobile App Diagnostics
Structured coverage for the failures that drive comebacks:
- Display
- Cameras
- Audio
- Sensors
- Controls
- Connectivity
Device info & parts when available
Specs, SIM, battery, and lock-related status (iCloud/FMiP/MDM and similar) when available. service history available so you know what’s been replaced (iOS) — useful before you quote a board-level repair.
Grading, reports, history
Apply grading profiles; export PDF reports and labels; retain device history (1 month Free · 6 months Premium).
Secured data erasure
Need a clean handoff before the device leaves? Check Up supports secured data erasure.
Agent / station processing for bench techs
Check Up is built around agent / station device processing — connect the phone, run Instant Diagnostics, walk Mobile App Diagnostics, review device info, grade, export PDF/label, optionally run secured data erasure for handoff.
One station flow. Same categories every time. See also: USB agent diagnostics station setup and Repair shop device intake checklist.
Stations on Free · users & roles on Premium
Free supports multiple stations in one workspace — Free limits (5 checks/mo, 1 month history, etc.) apply to the whole workspace, not per station. Multiple techs can work the bench on Free without Premium. Premium adds users & roles when you need separate logins and permissions for the team — plus 250 checks/mo, 6 months history, and API is available separately as a paid add-on — plus blacklist/carrier lock if your shop also buys devices.
Pricing + upgrade triggers
Free — $0 / €0 / £0
- 5 device checks / mo · Multiple stations (workspace-wide limits) · 1 month history
Premium — US $25 / EU €21.90 / UK £19.90
- 250 device checks / mo · 55 blacklist · a carrier-lock sample
- Multiple stations (workspace-wide limits) · 6 months history · users & roles
Upgrade when: monthly checks run out, you need separate logins/permissions (users & roles), you need longer history, you need API (paid add-on), or trade-in buying adds blacklist/lock needs.
Comebacks cost more than a Premium month
A single reopen — dead mic after a screen job, camera that only fails on video, proximity that never slept — can wipe more margin than a month of Premium at US $25 · EU €21.90 · UK £19.90. Phone repair diagnostics software earns its keep when intake catches pre-existing faults and post-repair QC uses the same Instant Diagnostics + Mobile App Diagnostics path before handback.
Practical rhythm for a busy counter:
-
Intake checklist + Instant Diagnostics
-
Quote from documented failures, not verbal notes alone
-
Repair
-
Post-repair Mobile App Diagnostics pass
-
PDF report / label on the ticket
-
Optional secured data erasure for clean handoff when your process requires it
Print-friendly intake: Repair shop device intake checklist. Station wiring and steps: USB agent diagnostics station setup.
Free for multi-station benches, Premium for users & roles and volume
Mobile phone / cell phone repair shops often start on Free (5 checks/mo) to validate the station — and Free already supports multiple stations in one workspace (limits are workspace-wide). Upgrade to Premium when you need separate logins and permissions (users & roles), when monthly volume blows past five documented checks (250 checks), when you want 6 months history, or when you need the API as a paid add-on — plus blacklist/carrier lock if you also buy used phones at the counter.
Related pages
- Used phone testing software
- Repair shop device intake checklist
- USB agent diagnostics station setup
- Free phone diagnostics software
Questions, answered
Frequently asked questions
Can Check Up handle repair intake?
Yes. Use Instant Diagnostics and Mobile App Diagnostics at intake, capture device info when available, grade, and export PDF reports/labels before you open the device.
How does it help with comebacks?
Post-repair QC on the same station workflow documents function across display, cameras, audio, sensors, controls, and connectivity — so handoffs don’t depend on who is on shift.
What are Free plan limits for a repair shop?
5 device checks/mo, multiple stations (workspace-wide limits), 1 month history.
Is Check Up a repair shop POS?
No. Check Up is diagnostics-first phone testing software — not a full POS.
Does Check Up support data wipe after repair?
Yes — secured data erasure for a clean handoff when your process requires it.
How much is Premium?
US $25 / EU €21.90 / UK £19.90 per month with 250 checks, roles, 6 months history, and related Premium limits.