Getting started
Get started with Checkup
Set up your workspace, connect Checkup Agent, and process your first device.
Read guideDocumentation
Documentation
Learn how Checkup handles account setup, device workflows, and product configuration.
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Getting started
Getting started
Set up your profile
Personalize your name, photo, display language, and timezone.
Read guideGetting started
Set up your workspace
Update the workspace name, logo, and company details shown in Checkup.
Read guideStations and Agent
Configure your first station
Name your station, assign a workflow, and prepare it for device processing.
Read guideAccount & workspace
Getting started
Data hosting and regional servers
Review the region selected for your account and first workspace during signup.
Read guideStations & Agents
Stations and Agent
Finalize a station
End an active station session when it needs to be released for another operator.
Read guideStations and Agent
Agent not detected
Check the desktop Agent connection when a station cannot start or shows Offline.
Read guideStations and Agent
Connect Checkup Agent to a station
Install Agent, sign in through your browser, and link the computer to a workspace station.
Read guideProcessing
Processing
Create and manage workflows
Define a repeatable set of checks and actions, then assign it to a station.
Read guideProcessing
Add device pictures
Attach pictures to a device test from the processing computer or a phone.
Read guideProcessing
Create and use grading profiles
Define the grades your team uses and select the right profile for processing.
Read guideProcessing
Process devices and enter information manually
Connect a device by USB or add a manual record, then review and complete its test.
Read guideProcessing
Run app diagnostics
Complete supported tests in the Checkup mobile app and review the results in the dashboard.
Read guideProcessing
Run IMEI checks
Review blacklist and supported carrier-lock information for a device with an IMEI.
Read guideProcessing
Use Basic Data Erasure
Run an OS-level reset for an eligible connected device and review the recorded result.
Read guideProcessing
Review device information and instant diagnostics
Inspect the connected device’s information and complete its available quick checks.
Read guideResults and reports
Results and reports
Configure and download PDF reports
Choose the report language, paper size, and filename, then export a device test.
Read guideResults and reports
Review History and print labels
Find a device test, inspect its results, download outputs, and reprint labels from a station session.
Read guideDownloads
Downloads
Download Checkup Agent
Install the desktop application used to connect your computer and devices to Checkup.
Read guideDownloads
Download the Checkup mobile app
Install the mobile app used for supported guided diagnostics on a device.
Read guide