Pair this checklist with station diagnostics (Instant Diagnostics + Mobile App Diagnostics), grading, and PDF reports. Check Up Free: 5 checks/mo · $0/€0/£0. Premium: US $25 · EU €21.90 · UK £19.90.
Start Free after you walk the list once.
Carrier-lock lookups are expensive. Use the Premium sample on real buys, then add packs when you need more.
Checklist blocks (print-friendly)
A. Identity
B. Customer authorization
C. Cosmetic condition (intake photos if your shop uses them )
D. Function (map to diagnostics)
E. Locks / accounts / risk
F. Quote notes
Map checklist → Check Up diagnostics
| Checklist area | Check Up capability |
|---|---|
| Function block | Instant Diagnostics (internal + interactive) iOS/Android |
| Display → connectivity | Mobile App Diagnostics categories |
| Specs / battery / locks | Device info when available (incl. iCloud/FMiP/MDM; service history available so you know what’s been replaced (iOS)) |
| Condition tag | Grading profiles |
| Record for customer & tech | PDF reports & labels · device history reports |
| Clean handoff later | Secured data erasure when process requires |
| Station flow | Agent / station processing |
Walk-through setup: USB agent diagnostics station setup · Product page: Phone repair diagnostics software
Post-intake: grade, PDF, history
After the checklist:
-
Assign grade / condition with your profile
-
Export PDF report + label for the ticket bag
-
Keep history in the workspace (1 month Free · 6 months Premium)
-
Re-run the functional block at post-repair QC before handback
Pricing reminder
| Free | Premium | |
|---|---|---|
| Price | $0 / €0 / £0 | US $25 · EU €21.90 · UK £19.90 |
| Checks | 5 / mo | 250 / mo |
| Users & roles | — | Yes |
| Blacklist / carrier lock | — | 55 / 1 |
60-second version (when the line is out the door)
If you can’t run the full print list, never skip:
-
IMEI/serial + customer auth
-
Customer symptom verbatim
-
Power/charge + display/touch
-
Cameras + audio (highest comeback drivers)
-
Lock/account note when available
-
PDF or written record before opening the device
Expand to the full checklist whenever condition is disputed or the job is board-level. Then use Check Up Free (5 checks/mo · $0/€0/£0) or Premium ($25 / €21.90 / £19.90) for the diagnostics pass.
Related pages
- Phone repair diagnostics software
- USB agent diagnostics station setup
- Used phone testing software
- Free phone diagnostics software
Questions, answered
Frequently asked questions
Should every repair get a full function block?
Yes when the ticket involves unknown prior damage or the customer disputes condition. High-volume shops may abbreviate for obvious screen-only jobs — but document what you skipped.
Does Check Up replace a paper intake form?
It covers diagnostics, grading, and PDF documentation. Keep whatever authorization paperwork your jurisdiction requires.
Is wipe part of intake?
Usually wipe is post-job or on customer request. Check Up supports secured data erasure for clean handoff.
Can multiple techs share intake?
Yes on Free — multiple stations in one workspace; Free limits apply workspace-wide. Premium adds users & roles when you need separate logins and permissions.
How do I start?
Run this checklist once, then Start Free to map function blocks to Instant + Mobile App Diagnostics.